Frequently Asked Questions

Everything you need to know about CSCC reports.

What is a Cross State Criminal Record (CSCC)?

A CSCC is a comprehensive background check that searches criminal records across multiple states and counties, providing a unified report regardless of where offenses occurred.

Can my employer or company order a report for me?

No. Premium CSCC is strictly for individuals applying for their own personal report. Every order requires live KYC verification in your own name. It is strictly prohibited for companies, employers, HR departments, or any third party to apply on behalf of employees or other individuals. Such orders will be cancelled.

Why can't companies apply on behalf of employees?

Our checkout includes live KYC — a real-time identity verification that must be completed personally by the individual named on the order, with government ID and biometric checks. Because of this, proxy or employer-submitted applications cannot be verified and are not permitted.

What's the difference between Basic and Priority?

Both include the same comprehensive search scope for your personal report. Basic costs $339.99 and delivers in 12 business days. Priority costs $369.99 and delivers in 5 business days with front-of-queue processing and priority support.

Why should I choose Priority over Basic?

If you need your personal report quickly — for a job application, visa, licensing, or personal records — Priority cuts turnaround by a full week for only $30 more.

How does payment and KYC work?

After submitting your order, you'll be redirected to our secure US on-ramp payment page. You must complete payment and live KYC yourself — photo ID, address, and identity verification in your own name. The process takes about 5–10 minutes.

How are reports delivered?

Reports are delivered via encrypted email to you personally and are accessible through your secure portal for 90 days.